About
Thelma A. Costello is a Licensed Mental Health Counselor (LMHC) in private practice in Albany, New York, focusing on depression, anxiety, and addiction. She also treats trauma/PTSD, grief and loss, relapse prevention, and DWI-related concerns, and holds credentials as a Master Addiction Counselor (MAC) and Substance Abuse Professional (SAP). She offers in-person sessions in Albany and telehealth across New York, Florida, and West Virginia.
Services
- Depression
- Anxiety
- Addiction
- Addiction/substance use
- Trauma/PTSD
- Women's issues
- Self-esteem
- Grief/loss
- Anger management
- Relationship issues
- Bipolar disorder
- OCD
- Codependency
- Chronic relapse
- Suicidal ideation
- Sleep issues
- Weight loss
- Career counseling
- DWI evaluations
- Cognitive Behavioral Therapy (CBT)
- Interpersonal
- Motivational Interviewing
- Solution-Focused Brief Therapy (SFBT)
- Jungian
- Trauma-Focused
- Relational
- Intervention
State licenses
-
New York · License #000145 · LMHC Active
-
West Virginia · License #3208 · LPC Active
expires 2027-06-30
-
Florida · License #2820 · Telehealth Registration Active
expires 2026
Reputation
4 / 5 across 16 reviews Mixed
- Healthgrades Rated 3.2 / 5 9 reviews
- Zocdoc Rated 5 / 5 7 reviews
What clients praise
- Responsive and available between sessions
- Helpful with anxiety, depression, and grief
- Seen as insightful and experienced
- Practice described as a safe, private space
Common critiques
- One reviewer described the provider as very blunt
- One reviewer noted the provider was on her phone during an initial appointment
Sources
The facts on this page are drawn from 13 public sources and independently fact-checked before publication.
Psychology Today directory
- Full name, credentials, practice name, address, phone, specialties, issues, modalities, populations, fees, insurance, session formats, years in practice (22), education (Capella University, 2004), profile photo (psychologytoday.com)
provider website
- Bio, years in practice (35+), degrees (Rhode Island College BA, Capella University MS), memberships, credentials (MAC, SAP, Certified Relapse Prevention Specialist) (thelmacostello.com)
- Contact page phone/email and telehealth service states (NY, FL, WV) (thelmacostello.com)
- West Virginia license number 3208 and Florida certificate 2820, both listed as expiring 2026 (thelmacostello.com)
NPPES NPI registry
- NPI 1598773178, taxonomy Counselor Mental Health (101YM0800X), NY license number 000145, address, phone, active enumeration status (npiregistry.cms.hhs.gov)
NPI directory aggregator (npiprofile.com)
- Corroborates NPI 1598773178, name Thelma Anne Costello, NY license 000145, taxonomy (npiprofile.com)
Healthgrades directory
- Rating 3.2/5 from 9 reviews (6 written); mixed feedback including 'very blunt' and phone use during appointment (healthgrades.com)
Zocdoc directory
- Rating approx. 5.0/5 from 7 reviews, bedside manner 5.00, wait time 4.71; positive testimonial about support during personal difficulty (zocdoc.com)
CareDash directory
- Positive patient testimonial regarding anxiety, depression, and grief support (caredash.com)
Yelp business listing
- Business description and practice framing ('safe, private and comfortable') (yelp.com)
Better Business Bureau profile
- A+ BBB rating, not accredited, no complaints on file, business started October 2011, alternate address [redacted], alternate phone numbers (bbb.org)
LinkedIn profile
- Profile found under matching name and credentials (MAC, LMHC) tied to 'Thelma Costello' practice; page could not be fully fetched to confirm photo (linkedin.com)
SimplePractice booking page
- Client booking portal for Thelma A Costello, MS LMHC PC (thelma-costellocom.clientsecure.me)