Clinical Standards

Our standards are set and maintained by clinical and editorial leadership — a board-certified psychiatrist licensed in the United States, working with an independently licensed mental-health clinician and our editorial team. Because ThriveTalk does not provide treatment, their role is not to oversee anyone’s care. It is to govern what appears on this site. They are responsible for:

• Setting the credentialing and verification standards every listed provider must meet before we publish a profile;
• Setting the clinical-accuracy standards for the health content we publish (detailed in our editorial policy);
• Reviewing any complaint or safety report about a provider we list or an article we’ve published;
• Deciding when to correct, annotate, or remove a listing — and coordinating with state licensing boards if we uncover something that warrants it.

The people currently filling these roles are introduced on our about page, and we update that page whenever leadership changes.

Educational content on ThriveTalk that touches on diagnosis, treatment, or medication is reviewed by an independently licensed clinician before publication. The reviewing clinician is named on each article, and updates are tracked with a publication and last-reviewed date so you can see how fresh the content is. This review is about the accuracy of what we publish — it is not clinical advice for your situation, which only a provider you consult directly can give.

Every provider listed on ThriveTalk is independently licensed in the state(s) where they practice. These are independent practitioners — ThriveTalk is a directory, not their employer, and we do not arrange or supervise the care they provide. Before we publish a profile, we verify the provider’s license number, license status, expiration date, and any public board actions directly with the relevant state board, and we re-verify on a recurring basis. The state(s) where each provider is licensed appear on their profile. See how we verify therapist information for the full process.

ThriveTalk is a directory and information site. We are not a healthcare provider and not a HIPAA covered entity. We do not deliver therapy, hold your medical records, or process protected health information about your treatment.

Any care you pursue happens directly between you and the independent provider you choose to contact. That provider — not ThriveTalk — is responsible for HIPAA compliance, the confidentiality of your sessions, and safeguarding your clinical records, and will give you a Notice of Privacy Practices before your first session. If you have questions about how your health information is handled in treatment, ask the provider directly.

The information ThriveTalk itself collects — things like site usage and any message you send us — is governed by our Privacy Policy. We do not sell your information, and we do not use it to train advertising models or third-party AI products.

Mental-health licensure in the U.S. is granted state by state, and a provider can generally only treat clients located in a state where they hold a license. Each ThriveTalk profile lists the state(s) the provider is licensed in — confirm that includes your state before you reach out. Because ThriveTalk does not arrange or supervise care, this is something to verify directly with the provider, along with any telehealth-specific consent a given state requires.

• Diagnose, treat, or prescribe — ThriveTalk publishes information and listings; every clinical decision happens directly between you and a licensed provider.
• List a provider we cannot independently verify is licensed and in good standing.
• Let paid placement change what our verification shows, or buy a provider a better listing than the public record supports.
• Sell your information, or use it to train advertising models or third-party AI products.

If something on a profile looks wrong or out of date, or you have a safety or ethics concern about a provider we list, email clinical@thrivetalk.com. We respond within 2 business days and re-verify against primary sources. For a complaint about care you received, you can also file directly with the state licensing board that issued the provider’s license — we will help you find the right board on request.