New York

4.9 / 5 — 1,287 verified reviews

Online therapy in New York.

Match with a New York-licensed therapist in 48 hours and meet by secure video, phone, or text — from the five boroughs to Long Island, the Hudson Valley to Buffalo. Most New York insurance accepted. Free to start.

Get matched in New YorkSee how it works

Free matching • Cancel anytime • HIPAA-secured

As seen on

The New York TimesForbesHealthlinePsychology TodayNPRWired

HIPAA-compliant

Encrypted video, phone & text

Licensed in New York

NYS Education Department credentialed

BBB-aligned standards

Transparent pricing & ethics

8,200+

New Yorkers matched with a therapist

48 hrs

Average time to first match

180+

New York-licensed clinicians available

What's included

Everything you need to start, free.

You shouldn't have to pay to figure out whether therapy is right for you. Matching, your first 15-minute consult, and benefits verification are all on us.

Free matching

Tell us what's going on and our care team hand-picks 1–3 New York-licensed therapists. No fee to get matched and no commitment.

Free 15-minute consultation

Meet your match before you book. If the fit isn't right, we'll match you again — no questions asked, no charge.

New York insurance accepted

Empire BCBS, EmblemHealth, Fidelis Care, Healthfirst, Oxford, Aetna, UnitedHealthcare, Cigna, MetroPlus, and most major New York plans. We verify benefits before your first session.

Transparent pricing

Self-pay sessions start at $95. No hidden fees, no surprise bills, and HSA/FSA cards are accepted.

What we treat

Care for what's bringing you in.

Whatever you're working through, we'll match you with a New York-licensed therapist whose specialty fits — using the evidence-based modality with the strongest track record for your situation.

New to virtual care? Read our overview of how online therapy works.

Evidence-based modalities.

CBT

Cognitive Behavioral Therapy for anxiety, depression, and reactive thought patterns.

DBT

Dialectical Behavior Therapy for emotion regulation and interpersonal effectiveness.

EMDR

Eye Movement Desensitization and Reprocessing for trauma and PTSD recovery.

ACT

Acceptance and Commitment Therapy for values-based change and chronic stress.

How it works

From intake to first session in about a week.

Most New York clients are matched within 48 hours and book their first session inside a week.

  1. 01

    Tell us what's going on

    A 5-minute intake covers what you're working through, your insurance, and how you'd like to meet.

  2. 02

    Get matched in 48 hours

    Our care team hand-picks 1–3 New York-licensed clinicians who fit your needs, schedule, and budget.

  3. 03

    Meet your therapist

    Most New York clients book their first session within a week of signing up — by secure video, phone, or text.

  4. 04

    Build ongoing care

    Weekly, biweekly, or as-needed sessions. Switch therapists anytime from your dashboard, no awkward conversations.

New York-licensed clinicians

Real licenses, verified by us.

Every clinician you meet through ThriveTalk is independently licensed in New York — LMHCs, LMFTs, and LCSWs credentialed by the New York State Education Department's Office of the Professions under the State Board for Mental Health Practitioners and the State Board for Social Work, and psychologists licensed by the State Board for Psychology. We confirm each license with the state board before a clinician sees a single New York client.

Our matching team weighs your concerns, scheduling, insurance, and clinician specialty — not just the next therapist with an open slot.

Browse all our therapists
Built for New York

Therapy that knows the New York you live in.

Roughly one in four New York adults reports symptoms of anxiety or depression, but most of upstate New York and large stretches of the Southern Tier, North Country, and Western New York are designated mental-health professional shortage areas. Even in Manhattan and Brooklyn, in-network evening availability often runs six to eight weeks out.

New York Insurance Law §3217-h and §4306-g telehealth-parity rules require most insurance plans to cover virtual therapy on the same terms as in-person care. That means you can see a New York-licensed clinician from your studio in Williamsburg, your office in Midtown, your kitchen in White Plains, your truck cab on the Thruway, or a quiet corner between hospital shifts in Rochester — for the same copay you'd pay walking into a clinic.

Whether you're a Columbia or NYU graduate student, an MTA worker on the late shift, a school teacher in Yonkers, a first-responder in Suffolk County, a farmer in the Finger Lakes, or a retiree in the Adirondacks, ThriveTalk's New York-licensed therapists work the hours you actually have available — including evenings and weekends — and meet you where you are.

From New York clients

What New Yorkers say about ThriveTalk.

4.9 / 5 across 1,287 reviews

  • “Between a Midtown commute and two kids in Astoria, I'd given up on finding a therapist who took my Empire plan and had evening slots. ThriveTalk matched me with a New York-licensed LCSW in two days — we meet from my couch after bedtime.”

    Priya R.

    Astoria, NY

  • “I'm a nurse upstate near Utica and the closest in-network therapist was a 90-minute drive each way. Meeting my New York-licensed therapist by video between shifts has changed how I handle the work.”

    Daniel S.

    Oneida County, NY

  • “After my wife passed, the grief hit harder than I expected. My ThriveTalk therapist is licensed in New York, takes my Fidelis plan, and meets me by phone — no waiting room, no traffic on the LIE.”

    Frank M.

    Long Island, NY

Pricing & insurance

New York insurance, in-network.

We verify your specific New York plan benefits before your first session — no surprise bills. Self-pay sessions start at $95, and HSA/FSA cards are accepted.

  • Empire Blue Cross Blue Shield

    PPO and HMO commercial plans

  • EmblemHealth & ConnectiCare

    GHI, HIP, and EmblemHealth commercial coverage

  • Fidelis Care

    New York Medicaid Managed Care, Essential Plan, and HealthierLife

  • Healthfirst

    Medicaid, HARP, and commercial New York plans

  • Oxford Health Plans

    Freedom and Liberty network commercial coverage

  • Aetna, UnitedHealthcare & Cigna

    Most commercial New York plans, including Optum/UBH behavioral carve-outs

  • MetroPlus Health

    NYC-area Medicaid Managed Care, Essential Plan, and Gold

  • Medicaid (statewide)

    Coverage varies by managed-care org and therapist; verified before your first session.

Out of network or paying out of pocket? Self-pay sessions range from $95–$185 depending on the clinician's license and specialty. See full pricing on our pricing page.

Ready when you are, New York.

Match with a New York-licensed therapist in 48 hours, or book a free 15-minute consult to see if it's a fit before you commit.

Get matched in New YorkBook a free 15-min consult

Free matching • Most New York insurance accepted • Switch anytime

New York FAQ

Common questions from New Yorkers.

Everything you need to know before your first session.

Is online therapy legal in New York?
Yes. New York permits licensed clinicians to deliver therapy via telehealth — by video, phone, or in some cases text — under New York Public Health Law §2999-cc. Every ThriveTalk therapist who sees New York clients is independently licensed by the New York State Education Department's Office of the Professions — the State Board for Mental Health Practitioners for LMHCs and LMFTs, the State Board for Social Work for LCSWs, and the State Board for Psychology for psychologists — and follows New York's telehealth-practice rules.
Does my insurance cover online therapy in New York?
Most major New York insurance plans cover online therapy on the same terms as in-person therapy thanks to New York Insurance Law §3217-h and §4306-g telehealth-parity rules. We're in-network with Empire BCBS, EmblemHealth, Fidelis Care, Healthfirst, Oxford, Aetna, UnitedHealthcare, Cigna, and MetroPlus, and we verify your specific benefits with your plan before your first session so there are no surprise bills.
Can a ThriveTalk therapist in New York prescribe medication?
New York-licensed psychologists, LMHCs, LMFTs, and LCSWs do not prescribe medication. If medication might be part of your care, your therapist can coordinate a referral to a New York-licensed psychiatrist or psychiatric nurse practitioner. Many New Yorkers use ThriveTalk for therapy alongside an existing prescriber.
How quickly can I start therapy in New York?
Most New York clients are matched within 24–48 hours of completing the intake form, with a first session on the calendar inside a week. Evening and weekend availability is the norm rather than the exception, including across the five boroughs, Long Island, Westchester, the Hudson Valley, the Capital Region, the Southern Tier, and Western New York.
Is my information private and HIPAA-protected?
Yes. Sessions run on encrypted, HIPAA-compliant video, phone, and text. Your intake answers and session notes are visible only to your matched clinician and our care coordinators — never used for marketing, never sold, and never shared with your employer or insurer beyond what's required to process a claim.
Do I need to be in New York during my session?
Yes. New York licensure rules — like every other U.S. state — require that you be physically located in New York during the session for a New York-licensed clinician to provide care. If you travel out of state, let your therapist know in advance so we can either pause sessions or find you a clinician licensed where you're staying.

Every city in New York is in our service area.

ThriveTalk is a telehealth practice, so our New York-licensed therapists serve clients in every city, town, and unincorporated community across the state — from Montauk to Niagara Falls, the Bronx to the Adirondacks. If you're physically in New York during your session, we can match you with a clinician.

A sample of New York cities we serve is below. Don't see yours? Match with a New York therapist now — we cover the whole state.

Plus every other city, town, and ZIP code in New York — coverage is statewide.

In crisis? Please don't wait for an appointment.

ThriveTalk is not a crisis service. If you or someone you love is in immediate danger, please reach out now.

  • 988 Suicide & Crisis Lifeline — call or text 988, 24/7.
  • NYC Well — call 1-888-NYC-WELL (1-888-692-9355) or text WELL to 65173 for free, confidential 24/7 support across the five boroughs. Outside NYC, dial 988 for the New York-routed Lifeline.
  • For an immediate emergency, call 911 or go to your nearest emergency room.

Online therapy is not appropriate for medical emergencies, active suicidal ideation, or court-ordered treatment.

Where we operate

Find online therapy in your state.

Match with a fully licensed therapist in 48 hours by video, phone, or text — wherever you live.