Your Safety

If we are worried about your safety

If you tell a mentor or a counsellor about something serious that is happening to you or that affects your safety or your safety within your family, we may have to take further action, depending on what you tell us.

The action we take will depend on what you tell us, and everything is dealt with on a case-by-case basis. We will always try and let you know if we need to contact your school or your parents or carers.

For example, if you tell us you are depressed or hurting yourself (self-harm), we will talk to you online and offer you counselling to help you deal with your feelings.

If you tell us that an adult is hurting you (in any way) or not looking after you properly or that you are feeling suicidal, the BeatBullying Safeguarding team will discuss this and report what is happening to whoever is best placed to offer you the right level of help. What we do will depend on what is happening to you, but we will always try and let you know when we need to do this.

What sort of information about me might BeatBullying tell someone else?

In serious cases, for example, of abuse or neglect, BeatBullying’s Safeguarding team will pass on a summary of what you have told us, or they may be asked (by the local responsible agency) to pass on exactly what you have said: this is called a transcript.

How are these reports recorded?

If we are worried about your safety, BeatBullying counsellors will record the incident on their session notes, and will pass the information on to the Safeguarding team, who will decide what is the best course of action.

Talking to your school about what is happening to you

For concerns about Registered Users on the website, our Safeguarding team may phone up the school, if we know which school you go to, and ask to speak to the person in charge of Pastoral Care. For Mentors, staff will speak in the first instance to the teacher looking after the programme in that school.

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